Privacy and cookies policy
We collect certain information or data about you when you use www.pointsoflight.gov.uk. This includes:
- questions, queries or feedback you leave, including your email address if you send an email to the Points of Light team
- your IP address, and details of which version of web browser you used
- information on how you use the site, using cookies and page tagging techniques to help us improve the website
- details to allow you to access government services and transactions, e.g. an email address (you’ll always be told when this information is being collected, and it will only be used for the purpose you provide it for)
This helps us to:
- improve the site by monitoring how you use it
- respond to any feedback you send us, if you’ve asked us to
- provide you with information about services if you want it
We can’t personally identify you using your data.
Where your data is stored
We store your data on our secure servers in the UK.
It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.
By submitting your personal data, you agree to this.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
Any data you transmit is at your own risk.
We have procedures and security features in place to try and keep your data secure once we receive it.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
Disclosing your information
You can find out what information we hold about you, and ask us not to use any of the information we collect.
Links to other websites
www.pointsoflight.gov.uk contains links to and from other websites.
Following a link to another website
Following a link to Points of Light from another website
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with government services so we can make them better
You can manage these small files and learn more about them from the Cookies page on GOV.UK
If you’d like to learn how to remove cookies set on your device, visit About Cookies
There are two types of cookie you may encounter when using www.pointsoflight.gov.uk:
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.
First party cookies
We will endeavour to let you know before we store a cookie on your computer.
Cookies set by the Points of Light website
|PHPSESSID||To remember your selections or preferences that you’ve already made when looking at information or using a service||Random data||Expires on exit|
|AWSELB||Allows load balancer routing the same client to the same application server||Random data||Expires on exit|
Third party cookies
We use a number of suppliers who may also set cookies on their websites’ on its behalf. The Points of Light team does not control the dissemination of these cookies. You should check the third party websites for more information about these.
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